Shipping policy

Shipping & Delivery Policy
Right Way Hand Built Unique Kitchens produces handmade items, many of which are bespoke. Delivery/collection arrangements and timings vary depending on the project.

lead times
• Made to order / bespoke projects: lead times are confirmed at quotation and again at order acceptance.
• Estimated lead times are provided in good faith but may change due to material availability, drying times, and build complexity. 

Delivery areas
• Cornwall and surrounding areas (preferred)
• Wider UK delivery available by arrangement
• Collection / pickup may be available for selected items 

Delivery pricing
Delivery pricing depends on size/weight, distance, and access requirements. Any delivery charge is confirmed in writing before acceptance.
Collection / pickup If collection is offered, a collection time must be booked in advance. Customers must ensure suitable transport and safe lifting/handling. 

Installation
Where installation is included, customers must ensure safe clear access. Delays caused by restricted access or site readiness may result in additional charges.